Saturday, July 4, 2009

QUARTERLY REPORT CARD: SPRING 2009

Here it is as promised, Erie County Clerk of Courts Barbara Johnson's “Report Card” which covers April – June 2009.

ITEM GRADE
1. Attendance = 8

2. Records on line = 0

3. SSN & financial account numbers removed from hard copy case files = 0

4. Collection on estimated $700.000 in outstanding court costs and fines = 0

5. Address office understaffing = 0

6. Microfilming closed cases = 0

7. Improve customer relation skills of the staff = 0

8. Have case files properly filed away = 0

9. Monitoring program to keep cases from being illegally removed from the office = 0

10. Send staff to continuing Ed workshops to keep them on top of ORC changes = 0

11. Automated Phone System = 0

12. Over all Grade 0.6


Grade scale: 12=A+; 11=A; 10=A-; 9=B+; 8=B; 7=B-; 6=C+; 5=C; 4=C-
3=D+; 2=D; 1=D-; 0=F


Johnson is the "Nothing" clerk because "NOTHING" has changed. Well, what else is left for me to say? How about some thoughts from you, the readers?

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