Unfortunately there is nothing new to report here (as in all the other Areas of Concern so far). The last time the old / closed cases were microfilmed was sometime around 2002. Since then Barbra Johnson has not made any effort to continue with this task. For a while she had one of her staff doing the microfilming, then it was sent to the county microfilming department. But nothing has been done in many years.
It seems that she really does try to make things as difficult as possible for the public to come into her office and look up anything. What about her campaign cry of “CUSTOMER SERVICE IS MY NUMBER ONE PRIORITY!” ? ? ?
1) First you have the fact that after 9 years, the court records are still not on line.
2) Old / closed cases are not microfilmed which (if she isn’t going to put records on line) would at least help out the public a little by having older cases microfilmed.
3) Where do you find a particular file? Well, let’s see first try where it SHOULD be in the actual file shelves. If that doesn’t work, check one of the many, many boxes of files that aren’t filed because there isn’t enough room for them (oh wait, didn’t she agree to a smaller office when she moved from the 3rd floor [where she was already bursting at the seams] to the 1st floor?) or her staff is working on them. If a file isn’t in any of those locations, I guess you could ask one of her staff to help in which case they will either A) find it on someone’s desk, or B) have to take you over to the Hedges building across the street where they keep the older files. Can anyone say MASSIVE MISMANAGEMENT! ! ! I have been in the Clerk of Court offices in Lorain, Huron, Ottawa, Lucas, Wood, Sandusky, and Seneca counties and I have NEVER ever seen a Clerk of Courts office in such disarray and managed so poorly.
To you the voter I ask: Does this look like she is doing the job that she was elected by YOU THE VOTERS AND TAX PAYERS of Erie County to do?
COMING NEXT WEEK: BARB JOHNSON'S FIRST QUARTERLY REPORT CARD! !
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I was in that office about a year ago looking for a file and her staff could not find it.
ReplyDeleteHow are they unable to find a file in that office? Where did it go? Did it leave the office? If so, how did that happen? There seems to be more questions than answers in that office.
It looks to me like they also need some kind of system like the Sandusky Library has so that files can not be taken from the office.
To the above comment: I know somebody who also had the same problem that you stated only it was concerning a certain document in a file. The staff claimed the document might have been put into another file by mistake and would turn up sooner or later.......yet it was there a week prior so why was it even removed to begin with?
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